Privacy Policy

2.1. Account Information

• Full legal name or company name
• Email address
• Phone number
• Postal address
• Company registration details (for business accounts)

2.2. Identity Verification Data

• Government-issued ID documents (passport, national ID card)
• Verification selfies (processed by our third-party verification provider)
• Date of birth

2.3. Technical Information

• Network information (ASN, IP blocks, routing details)
• BGP peering information
• Technical contact details

2.4. Payment Information

• Billing address
• Payment method details (processed securely by Stripe)
• Transaction history

2.5. Usage Data

• Login timestamps and IP addresses
• Presales chat conversations, with IP address and browser information, kept 90 days for abuse prevention
• Support ticket communications
• Service usage patterns

2.6. Registry Data of Resource Holders

We monitor the public RIPE Database for Internet number resources (AS numbers, IPv4 and IPv6 assignments) whose sponsoring LIR relationship has ended, so that we can offer sponsorship to their holders.

• Source: the RIPE Database published by the RIPE NCC (organisation name, handle, country, resources, maintainer references, and on request the published contact e-mail).
• Legal basis: our legitimate interest in offering sponsoring LIR services to holders who need one.
• Retention: contact details are deleted 90 days after we record the case if we never contact you, 30 days after the case closes otherwise; the case itself is reduced to registry identifiers after one year.
• You have the right to object at any time by writing to support@via-registry.com; we then delete your contact details and never contact you again.

2.7. Sanctions Screening

When an organisation asks us to sponsor Internet number resources it already holds, we screen the organisation, the representatives named in its public register extract and the person who completed identity verification against the EU, UN, UK, US and Swiss sanctions lists.

• Legal basis: compliance with the sanctions regulations that bind us as a RIPE NCC member; the representatives' names come from a public register, and this policy is their information notice.
• The names are matched locally against the official list files; a possible match is reviewed by a person before any decision, and the record is kept with the sponsorship file.

4.1. Third-Party Service Providers

• RIPE NCC: Required for resource allocation and management
• Stripe: Payment processing (PCI-compliant)
• Identity Verification Provider: KYC compliance
• Email Service Providers: Service communications
• Anthropic: AI processing for our registration assistant and automated review of registration files (registration documents, signed agreements, supporting invoices and the organization and peering details you submit; US provider; transfers safeguarded under GDPR Chapter V; documents are not used to train their models)
• OpenAI: Automated reading of registration documents (US provider; transfers safeguarded under GDPR Chapter V; documents are not used to train their models)

4.2. Legal Disclosures

We may disclose your data when required by law, court order, or to protect our legal rights.

4.3. Data Retention

• Account data: Retained while your account is active plus 7 years for legal compliance
• Financial records: 10 years (tax law requirement)
• Identity verification: 5 years after account closure
• Support communications: 3 years